The toolkit

The professional ORM toolkit — in your hands

Every capability a reputation agency would run for you, built into one AI-powered platform you control — monitoring, sentiment, review generation, and reporting. Without the retainer.

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Review monitoring & alerts

Automatically track every new review about your business. Real-time alerts by email and SMS mean you respond while it still matters.

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AI review insights

AI reads every review and scores its sentiment, telling you instantly whether feedback is trending positive or negative — and surfacing the themes behind it.

Review generation

Send personalized review requests over SMS and email at the perfect moment, and watch your average rating climb as more happy customers leave 5★ reviews.

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One review inbox

Read and reply to every review in one place. AI-assisted responses help you craft on-brand replies in seconds instead of hours.

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Reports & dashboards

See your reputation score, rating trends, response times and sentiment over time — with AI recommendations on what to improve next. Schedule automated reports for your team or clients.

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Multi-location & teams

Manage one storefront or thousands. Roll up performance across locations, assign reviews to teammates, and benchmark against competitors.

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